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Managed Services
Network Operations Center (NOC)
     
Network Operations Center (NOC)


TBS offers Network Life Cycle Services, which helps to exceeds expected performance goals and increase customer satisfaction with network management services. Our NOC services offer a full range of network fault and Performance Monitoring features with Connection services for Transport and Data Network elements. With benefits of 24x7x365 Monitoring, Network Reliability and Performance Reporting we thrive to offer and facilitate best of the IT practices and services.

Addressing and catering towards fundamental requirements of IT like:-

  • Asset & Inventory Management:

    The IT Asset Management function is the primary point of accountability for the life-cycle management of information technology assets throughout the organization. Management of the inventories, with the primary objective of determining. Controlling stock levels within the physical distribution function to balance the need for product availability against the need for minimizing stock holding and handling costs. The scope of Inventory Management also concerns the fine lines between replenishment lead time, carrying costs of inventory, asset management, inventory forecasting, inventory valuation, inventory visibility, future inventory price forecasting, physical inventory, available physical space for inventory, quality management, replenishment, returns and defective goods and demand forecasting.

  • Incident & Problem Management:

    Considered to be the most influential factors for IT performance measurements. It includes Incident detection and recording, Classification and initial support, Investigation and diagnosis, Resolution and recovery, Incident closure. Ownership, monitoring, tracking, and communication are the main objectives.

  • License & Patch Management:

    This critical service concentrates on fixing security vulnerabilities and other bugs, and improving the usability or performance. This corrective action will prevent successful exploitation and remove or mitigate a threat’s capability to exploit a specific vulnerability in an asset.

  • QoS & SLA Management:

    This feature deals with level & quality of the services offered to IT. The SLA records a common understanding about services, priorities, responsibilities, guarantees, and warranties. Service-level agreements are, by their nature, "output" based, the result of the service as received by the customer is the subject of the "agreement." We as service provider demonstrate our value to IT by organizing with ingenuity, capability, and knowledge to deliver the service required, perhaps in an innovative way.

Our cost efficient, secure and dependable NOC services, targets global standard for IT automation tools and services. Our NOC offers Kaseya & Manage Engine product and service which ensures freedom to focus on core business activities to the customers.